Stopbet Privacy Policy – How We Protect Your Information

1 Introduction & Scope

Stopbet.biz (referred to herein as "stopbet") places the highest importance on user privacy. This privacy policy explains how stopbet collects, processes, stores, and protects personal data.

This policy applies to the main stopbet platform, mobile site, and all associated digital services. By creating an account or using stopbet's services, you are considered to have fully accepted this policy.

We follow international data protection standards and comply with applicable laws in Bangladesh. If you have any questions about this policy, please contact us directly.

2 What Information We Collect

Stopbet collects information in several ways. A detailed breakdown is provided below:

2.1 Information You Provide Directly

• Full name as it appears on your ID
• Mobile number and email address (if applicable)
• Date of Birth (for age verification)
• Mobile banking account number (for transactions)
• ID document details for KYC verification

2.2 Automatically Collected Information

3 How Your Data Is Used

The data we collect is used for the following purposes, with specific types of data used for each:

• Account Management: For registration, login verification, password recovery, and KYC processes.
• Transaction Processing: For processing deposits, handling withdrawals, and verifying transactions.
• Ensuring Security: To detect fraud, prevent unauthorised access, and identify multiple accounts.
• Service Improvement: To personalize your gaming experience, resolve technical issues, and develop new features.
• Responsible Gaming: To identify problem gaming behavior and provide support where needed.
• Contact: For important updates, transaction confirmations, and support responses.
• Legal Obligations: To provide information required by government or regulatory authorities.

Stopbet never shares your data with third parties for advertising or any other commercial purpose. Your information is strictly limited to the uses outlined above.

4 Data Sharing Policy

Stopbet keeps your personal data strictly protected. Information may only be shared in the limited circumstances below:

Shared

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket – used solely to process transactions.
• Game Providers: Pragmatic Play, Evolution Gaming, and others – only the minimum data required for game operation.
• Legal Authorities: In response to a court order or a lawful request from an investigating authority.
• Technology Partners: Cybersecurity and server services – subject to strict confidentiality agreements.

Not Shared

• To advertisers or marketing companies.
• To data brokers or information resellers.
• To any third party without a relevant agreement.
• For health or political profiling.

5 Security Measures

Stopbet uses a multi-layered security approach to protect your data, with safeguards in place at both the technical and operational levels:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption. A padlock icon in your browser's address bar confirms your connection is secure.
• OTP Verification: An OTP is sent to your mobile for logins and large transactions, protecting your account from unauthorized access.
• Real-Time Fraud Detection: Suspicious activity is detected in real time and the account is secured immediately.
• Secure Servers: Data is stored in secure data centres with strict access controls in place.
• Regular Security Audits: Regular third-party security audits and vulnerability assessments are conducted.
• Staff Training: All staff involved in data handling receive regular privacy and security training.

In the event of a security breach, stopbet will notify affected users as quickly as possible and take immediate steps to resolve the issue.

6 Cookie Policy

Stopbet uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. The types of cookies we use:

You can disable non-essential cookies through your browser settings, though doing so may affect some stopbet features.

7 Data Retention Period

Stopbet does not retain data indefinitely. Once the intended purpose has been fulfilled or the specified period has elapsed, data is securely deleted:

• Active Account Information: Retained for as long as your account remains active.
• Transaction Records: Retained for up to 5 years in accordance with financial regulations.
• Gaming Logs: Retained for 1 year for dispute resolution purposes.
• Support Conversations: Retained for 6 months after the issue is resolved.
• Closed Accounts: After account closure, data is deleted once legal retention requirements are met.

8 Your Rights

As a stopbet platform user, you have the following rights over your personal data:

To exercise any of these rights, email us at support@stopbet.biz. We will respond within 30 days. Complex cases may take a little longer, but you will be kept informed.

9 Protection of Minors

Stopbet strictly does not collect data from or provide services to anyone under 18. If a minor creates an account using false information:

• The account will be closed immediately.
• All collected data will be permanently deleted.
• Any remaining balance will be refunded through the designated process.

If a parent discovers that their child has created an account on stopbet, please contact us immediately. We will take prompt action.

10 Third-Party Services

Stopbet uses various third-party technologies to deliver its services. Each partner operates under its own privacy policy and works with stopbet under a confidentiality agreement:

• Payment Gateways (Mobile Pay, Nagad, Rocket): Information required for transaction processing is shared.
• Game Providers (Evolution, Pragmatic Play, etc.): Limited session data for game display purposes.
• Cybersecurity Services: For fraud detection and DDoS protection.
• Server & Cloud Services: For data storage and platform operations.

These partner organizations may only use your data for the specified purposes. They are not permitted to use it for their own interests.

11 Policy Updates

Stopbet may update this Privacy Policy from time to time. The process for changes is outlined below:

1. You will be notified at least 14 days in advance of any significant changes.
2. The date of any changes will be noted under the "Last Updated" section at the top of this page.
3. Continued use of the service after any changes will be considered acceptance of the updated policy.
4. If you do not wish to accept the new policy, you always have the option to close your account.

Visit this page regularly to stay up to date with the latest privacy policy.

12 Contact & Complaints

To submit any privacy-related questions, complaints, or requests to exercise your rights, please contact our data protection team:

If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authority. We are always here to help you exercise your rights.