Stopbet Help Center – Find answers to all your questions, right here

Whether it's your account, payments, bonuses, or games — we're always here to help.

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📂 Help by Topic

Select the type of issue you're facing

Account

Help with registration, login, password changes, and profile settings.

Deposit & Withdrawal

How to deposit and withdraw via Mobile Pay, Nagad, and Rocket.

Bonuses & Offers

Information on welcome bonuses, cashback, and promotions.

Games & Betting

Game rules, betting methods, and a guide to understanding odds.

Mobile App

App download, installation, and troubleshooting.

Security & Privacy

Account security, KYC, and data privacy policy.

VIP Membership

VIP tiers, benefits, and the upgrade process.

Report an Issue

Report technical errors, missing funds, or account issues.

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👤 Account Guide

Opening & Managing Your Account on stopbet

1
Go to Registration Page

Click the "Register" button on the stopbet homepage, or go directly to /register.

2
Enter Your Mobile Number

Enter your active Bangladeshi mobile number. You'll receive an OTP on this number, and it will also be used for payments later.

3
Verify Your OTP

Enter the 6-digit code sent to your phone to verify your number. If you didn't receive a code, wait 60 seconds and try again.

4
Set Your Password

Choose a strong password of at least 8 characters. Including uppercase letters, numbers, and special characters is recommended.

5
Complete Your Profile

Add your name, date of birth, and payment method. Completing KYC increases your withdrawal limit.

6
Make your first deposit

Deposit as little as ৳500 via Mobile Pay, Nagad, or Rocket and claim your welcome bonus.

Important: Each person may only register one account on stopbet. Creating multiple accounts may result in all accounts being suspended and balances being forfeited.

💳 Payment Guide

Complete guide to deposits and withdrawals

Mobile Pay
  • Go to the Send Money option
  • Send to the stopbet number
  • Enter your User ID in the Reference field
  • Minimum: ৳500
  • Processing Time: Instant
Nagad
  • Go to the Send Money option
  • Send to the stopbet number
  • Enter your User ID in the Reference field
  • Minimum: ৳500
  • Processing Time: Instant
Rocket
  • Go to the Send Money option
  • Send to the stopbet number
  • Enter your User ID in the Reference field
  • Minimum: ৳500
  • Processing Time: Instant
Withdrawal Process
  • Log in to your account
  • Go to the "Financial Transactions" menu and select "Withdrawal"
  • Select Amount & Payment Method
  • Confirm your mobile banking number
  • Confirm with OTP
Processing Time
  • Standard Members: 15 minutes – 1 hour
  • Silver Members: 10–30 minutes
  • Gold Members: 5–15 minutes
  • Platinum/Diamond: Instant
  • Processed even on bank holidays
Deposit Limit
  • Minimum Deposit: ৳500
  • Daily maximum: ৳5,00,000
  • Monthly maximum: Unlimited (once KYC is completed)
Withdrawal Limits
  • Minimum Withdrawal: ৳500
  • Standard members: ৳50,000 per day
  • VIP Members: ৳500,000 per day
  • Without KYC: up to ৳10,000 per day
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🎁 Bonus & Offers Information

Understand how stopbet bonuses work

Welcome Bonus

Get up to 150% bonus on your first deposit. Just deposit a minimum of ৳500 to qualify.

Reload Bonus

Earn an extra 5–12% bonus on deposits every week. Amount varies by VIP tier.

Cashback

Weekly and monthly cashback — get a portion of your losing bets returned.

Referral Bonus

Refer a friend to stopbet and earn a reward on their first deposit.

Bonus terms: All bonuses are subject to wagering requirements. Typically, you must wager 5–20x the bonus amount before making a withdrawal. For more details, Bonus Page View.

How to Claim a Bonus

1
View Offers Page

Visit the stopbet bonus section to browse current offers and choose the one that suits you.

2
Enter bonus code

If your bonus has a code, enter it in the promo code field at the time of deposit.

3
Complete the Wagering Requirement

Place the required bet amount, then easily withdraw your bonus winnings.

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🔐 Security & Account Protection

Your information and funds are completely secure at stopbet

Stopbet uses industry-leading technology to keep your account secure. All data is protected with AES-256 encryption. Our servers are monitored around the clock, and any suspicious activity is detected automatically.

Enable Two-Factor Authentication (2FA) to keep your account more secure. At login, you'll need both your password and a one-time OTP sent to your mobile — so no one else can access your account.

SSL Encryption
2FA Protection
Data Privacy
Anti-Fraud
Security Tips
  • Never share your password with anyone.
  • Avoid using stopbet on public Wi-Fi.
  • Change your password regularly.
  • Don't close your browser without logging out first.
  • Stopbet will never ask for your password via email or SMS.
  • Never click phishing links — always log in from stopbet.biz.
  • If you notice anything suspicious, report it to support immediately.

❓ FAQ

Most frequently asked questions at the stopbet Help Center

On the login page, click the "Forgot Password?" link. Enter your registered mobile number and verify the OTP. You can then set a new password. The entire process takes under 2 minutes. If your mobile number has changed, please contact support.

Deposits at stopbet are usually credited instantly. Occasionally, network delays may cause a 5–10 minute wait. If it takes longer, contact us via live chat and share your mobile banking transaction ID. We'll verify and add the balance to your account promptly.

The stopbet app can be downloaded directly from our website. Android users should download the APK file. Before installing, go to Settings → Security → Unknown Sources on your phone and enable it. iOS users can download the app from the App Store. If you run into any installation issues, contact us via live chat.

KYC (Know Your Customer) verification is required for security purposes. It confirms your identity and increases your withdrawal limits. To complete KYC, go to your profile, upload photos of the front and back of your National ID or passport, and submit a selfie. Verification is usually completed within 2–24 hours.
View more FAQs
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📞 Contact Us

The stopbet support team is always here for you

Live Chat

Get the fastest support available. Average response time under 2 minutes.

Now Online
Email Support

Support@stopbet.biz — for complex issues, write to us with full details.

Response time: 2–6 hours
Telegram

Join our official Telegram channel for updates and support.

24/7
Privacy guaranteed: The stopbet support team will never ask for your password or payment PIN. If anyone requests this information, please notify us immediately. Our full Privacy Policy Read more.

⚠️ Responsible Gaming

Stopbet believes gaming should be fun, not stressful. We always encourage our members to play responsibly and within their means. Set your own budget, stick to your limits, and treat any losses as the cost of entertainment.

You can set a daily deposit limit, weekly loss limit, or temporary Self-Exclusion on your account at any time. For assistance with this, Responsible Gaming Visit the page or contact Support.

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